At XIN ON9 RETAIL SDN. BHD. (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address.
- Payment Information: Credit/debit card details or other payment method information (processed securely via third-party payment gateways).
- Order Information: Products purchased, order history, preferences.
- Website Usage Data: IP address, browser type, device information, pages visited, and cookies.
2. How We Use Your Information
We use the collected data to:
- Process and fulfill your orders
- Communicate with you regarding your purchase, support inquiries, or promotions
- Improve our website, services, and customer experience
- Prevent fraud and ensure website security
- Comply with legal or regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Trusted third parties who help us operate our website (e.g. hosting, payment processors, shipping partners)
- Law enforcement or regulatory authorities if required by law
All partners are contractually obligated to protect your data.
4. Data Security
We implement industry-standard security measures to protect your information, including SSL encryption, secure servers, and regular monitoring. However, no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies and similar technologies to enhance user experience, track site performance, and deliver personalized content. You can control or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access or correct your personal information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing emails at any time
To exercise your rights, contact us at: xinon9@outlook.com
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
XIN ON9 RETAIL SDN. BHD.
📧 Email: xinon9@outlook.com
📍 Address: NO. 25, JALAN ANGGERIK 2, TAMAN KULAI UTAMA, 81000 KULAI, JOHOR